Solutions/AI/SaaS Solutions/Customer Support

Customer Support
SaaS Solutions · AI

17 Professional Services available on 3 technologies, delivered by experts validated on this exact scope.

Technology
On IntercomFin AI Agent · Intercom Inbox
ExplorePrototype a solution · max 320 h

Train Fin on your help center and enable it on one channel

ExploreEvaluate performance · max 80 h

Measure resolution rate and escalation quality

Knowledge TransferTeach · max 40 h

Train support agents on AI-assisted workflows

Audit a solution

Intercom · Customer Support

Audit the scope or technology with findings and recommendations.

DeliverableExecution
max 160 h

Support a solution

Intercom · Customer Support

Focused support during design, build or run activities.

DeliverableExecution
max 160 h

Manage change

Intercom · Customer Support

Perform a defined change with controlled execution.

DeliverableExecution
max 40 h

Manage releases

Intercom · Customer Support

Release-management activities on the selected technology.

DeliverableExecution
max 80 h

Simulate failures

Intercom · Customer Support

Simulate defined failures to assess resilience before production impact.

DeliverableExecution
max 40 h
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Get a validated Intercom expert for Customer Support.

Displayed rate, capped duration, approve every task before billing.

Expert on Intercom?

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  • Displayed price, no negotiation
  • Approve work before billing
  • Pre-sales qualification included
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